Do I need to prepare for my first IBS appointment?

You don't need any special preparation for your visit. If possible, have a list of your symptoms, current medications, and any recent test results available. Keeping track of symptom patterns, diet, or potential triggers can also help your provider better understand your condition.

What can I expect during my appointment?

Your provider will review your symptoms, medical history, and any factors that may be contributing to your IBS. If appropriate, they may recommend lifestyle changes, additional testing, medications, or referrals to help guide your care plan.

Can IBS be evaluated during a video visit?

Yes. Many people with IBS can be evaluated through a virtual appointment. Your provider can review your symptoms, discuss possible triggers, recommend treatment options, and determine whether any additional testing or in-person evaluation may be appropriate.

Will I receive a prescription if I need one?

If medication is appropriate for your care, your provider can send a prescription to your preferred pharmacy. Treatment recommendations depend on your symptoms, medical history, and clinical evaluation.

Can providers help with conditions other than IBS?

Yes. Our board-certified primary care providers diagnose and manage a wide range of health concerns beyond IBS. If your symptoms suggest another condition or require specialty care, your provider can recommend the appropriate next steps or referral.

What if I need in-person testing or examinations?

If in-person care is needed, such as bloodwork or other testing, your provider can send the appropriate request to a nearby lab. Results are integrated with the Circle Medical app so you can access your medical records in one secure place.

Where does Circle Medical provide care?

Start booking an appointment and enter your ZIP code to confirm service in your area. You must be physically present in a state where your provider is licensed at the time of your visit.

How long are appointments?

The first intake appointment is 30 minutes. Follow-up appointments are 15 minutes each.

Does my provider accept my insurance?

Our practice accepts a wide range of commercial insurances. Please note that individual providers may be in-network with different insurances, and we are unable to accept certain plan types based on our insurance contracts. To confirm if we accept your insurance, you can go through our insurance verification during the appointment booking process, or on our mobile or web apps.

How much will my appointment cost if I’m using insurance?

Visits cost $35 on average with insurance. We will provide a cost estimate at booking, although there are cases where insurance will not provide real-time benefit information. Your final out-of-pocket cost is determined after we submit a claim to your insurance, and is based on the details of your insurance plan. Book an appointment and enter your insurance information to get an estimate before you confirm. For the most accurate estimate, call the number on the back of your insurance card.

How does billing work?

If you choose to self-pay, you will be sent an invoice shortly after your provider finalizes your appointment summary (typically within two days). Any balances that are not paid within 48 hours of invoice notice will be charged to your default payment method on file. If you choose to bill your appointment to insurance, it typically takes 4-6 weeks for your insurance to process your claim and return your out-of-pocket cost, including any applicable deductibles, co-pays, and/or coinsurance. The amount on the invoice should reflect the balance that is owed after your insurance has paid its share. You will be sent an invoice letting you know of an upcoming charge for your out-of-pocket cost. Any balances that are not paid within 48 hours of invoice notice will be charged to your default payment method on file.

Meet with a primary care provider for IBS evaluation and care

Care rated 4.9/5 by 300k+ patients

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Get evaluated for IBS symptoms

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Patient meeting virtually with a primary care provider about IBS symptoms

IBS care should be accessible. Visits cost on average $35 with insurance.

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Understanding your IBS symptoms starts with the right evaluation

IBS symptoms can vary from person to person and may change over time. Reviewing your symptoms, medical history, and lifestyle factors with a provider can help identify possible triggers and determine the next steps that may be appropriate for your care.

Understand your IBS symptoms

Learn how your symptoms, triggers, and health history may help guide your care.

Find the right approach for you

Work with a provider to create a personalized IBS care plan.

Support your long-term digestive health

Receive ongoing guidance to help manage symptoms and support digestive wellness.

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Get answers about your IBS symptoms

Connect with a provider, discuss your symptoms and health history, and receive personalized care recommendations—all from the comfort of home.

1. Meet with a provider from the comfort of home

Talk about your symptoms and health history during a convenient virtual visit.

2. Better understand your IBS symptoms

Review possible triggers, symptom patterns, and the most appropriate next steps with your provider.

Treatment plan Personalized care and guidance

Lab monitoring Lab tests and preventive screenings

Prescriptions Medication support when needed

3. Receive a personalized care plan

Get treatment recommendations and ongoing guidance tailored to your symptoms and health goals.

Pricing and insurance

Clear, transparent pricing with care that is in-network with most insurance plans, making quality healthcare more accessible and easier to navigate.

Insurance

Avg out-of-pocket cost per appointment

$35*

Get an estimate

Self-pay

$120

per appointment

We can't accept patients with Medicaid or Medi-Cal insurance even if you choose to self-pay.

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No membership costs or hidden fees. Ever.

*Out-of-pocket costs vary depending on your plan; refer to your insurance benefits for details.

Why Circle Medical

2,000,000+

Video appointments held

300,000+

Patients treated

Treatment plans

Accessed in the app

300+

Available providers

In 32 states

From coast to coast

Care coordination

Referrals when needed

2,000,000+

Video appointments held

300+

Available providers

300,000+

Patients treated

In 32 states

From coast to coast

Treatment plans

Accessed in the app

Care coordination

Referrals when needed

Don't take our word for it

Good service, easy to use, knowledge providers. Much more helpful than I expected from a 'virtual' service.

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My provider was amazing.

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The provider is excellent. It's convenient to be treated virtually. The entire process was easy, and appointment was scheduled quickly.

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Everything works so smoothly! Right from home or work. You don't have to worry about being late because of traffic.

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I have worked with 2 other similar companies and this one far exceeded expectation in every category.

Charles

Quick and easy to schedule an appointment. Provider was punctual, professional, kind, and knowledgeable. App is easy to use.

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The process was easy. The doctor was thorough and friendly.

Amelia

Very happy with the provider and experience. He spends his time with me and asks several questions about my health history. I never have gotten this time in an in-person office setting.

David

The portal was really easy to use, registration was simple, and I was quickly matched with a provider.

Aliyah

This was my first experience using something like this and the entire process was very helpful. The staff responded promptly when I had questions and I absolutely love my provider. I was very nervous about the process but she made me feel comfortable and helped me feel like I wasn't alone. I am so happy I found Circle Medical.

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It was easy and was assisted with what I reached out for.

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Access to quality healthcare is super easy and the interaction with the provider is smooth and pleasant.

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Ease of use, super convenient. Medical professional took time interviewing me and addressed my needs and concerns.

Thor

Very happy with the provider and experience. He spends his time with me and asks several questions about my health history. I never have gotten this time in an in-person office setting.

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Everyone has been helpful, professional and timely. I have been trying for several years to get a new sleep study done and this was so easy. Now I await my machine.

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“We're committed to
delivering
care that feels personal, thoughtful, and clinically sound.”

Dr. Alexandra Kreps, MD

Chief Medical Officer

300+ board-certified providers,
one is right for you

No matter which provider you choose, you will be seen by a clinician who cares deeply about your health and wants to help you live your happiest, healthiest life.

Circle Medical providers are held to an exceptionally high standard of compassionate, evidence-based care.

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