Meet with a doctor over video for diagnosis and treatment of sinus infections

Avoid waiting in Urgent Care. Book a video consultation with a Board-Certified primary care provider to discuss your symptoms and receive treatment for sinus infections, allergies, and more.

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What to expect.

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Sinus Infections FAQs

Same-day or next-day appointments available

Prescriptions available for pickup within hours after appointment

As a primary care practice, we can treat you for many other conditions as well, streamlining your medical experience

What is a sinus infection?

A sinus infection, also known as Sinusitis, is a condition where the lining of the sinus cavities of the face become irritated, or infected, which causes the production of extra mucous, sinus congestion, stuffy nose, and facial pain.

Sinus infections can be caused by bacteria, viruses, other illnesses, and even seasonal allergies. Circle Medical providers can offer treatment recommendations for all of the above, including treating your underlying allergies and offering referrals to an allergist or ENT specialist if needed.

Common symptoms

If you have been experiencing any of the following symptoms, you may have a sinus infection:

  • Runny nose

  • Stuffy nose

  • Facial pain or pressure

  • Headache

  • Mucus dripping down the throat (post-nasal drip)

  • Sore throat

  • Cough

  • Bad breath

How Circle Medical treats sinus infections

We recommend booking a video appointment with a provider to discuss your symptoms, determine severity, and type of infection. Your provider will be able to prescribe a treatment and make recommendations based on your symptoms.

If you are prescribed treatment by your Circle Medical provider, your prescription will be sent to your preferred pharmacy the same day for pickup.

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In network with most PPO insurance plans.

200+ providers to choose from.

Our primary care providers are vetted according to strict quality of care protocols determined by UCSF.

Dr. Nikki Tsang

Board Certified, Family Medicine, 13 years of experience

Jeanne Bird, PA-C

Board Certified, Family Medicine, 20 years of experience

Jennifer Herrera, PA-C

Board Certified, Family Medicine, 6 years of experience

Caitlin Swift, FNP-C

Board Certified, Family Medicine, 3 years of experience

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Held to a higher standard of care by one of the top 10 hospitals in the country.

Our affiliation with UCSF is more than just a partnership. Our providers must hit specific patient care metrics and consistently deliver the highest possible level of care.

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Frequently Asked

Appointments

What can I expect during my appointment?

During your appointment, your provider will conduct a full evaluation of your symptoms and may perscribe medications as needed, which will be sent to the pharmacy of your choice the same day.

Can my sinus infection be diagnosed via a video appointment from home?

Yes. Circle Medical providers are board certified primary care providers who specialize in diagnosing and treating sinus infections and other medical conditions from the comfort of your own home.

Do I need to go to urgent care to treat my sinus symptoms?

At Circle Medical, all of your visits can be performed from the comfort of your own home. No driving to an in person clinic, experiencing long wait times, risking exposure from other sick patients, and not knowing the provider that is going to treat you. If you are already a Circle Medical patient, you can be seen by your current Circle Medical provider for all of your sinus needs. Evaluation for your sinus infection has never been easier.

Can my Circle Medical healthcare provider provide treatment options for conditions that cause my sinus infections?

Yes. At Circle Medical, all of our healthcare providers are board-certified primary care providers who can treat your sinus conditions as well as potential causes (ie. allergies, upper respiratory infections, etc).

How soon will I receive my prescriptions?

Your provider will send your prescriptions to your preferred pharmacy the same day as your visit.

Can Circle Medical providers provide treatment for other medical problems besides sinus infections?

Yes. At Circle Medical, all of our healthcare providers are board-certified primary care providers who can treat a wide array of health conditions.

Is my provider able to refer me to an ENT specialist if it is needed?

Yes. Your provider can assist you in the treatment of your medical conditions as well as order blood work or referrals as needed.

Is my provider able to order imaging of my sinuses if it is recommended?

Yes. Your provider can order blood work, imaging, or referrals for your convenience as needed.

General

What if I need in-person testing or examinations?

If any in-person care is needed, such as bloodwork, vaccinations, or other testing, our providers are able to send the appropriate request to a nearby lab. Results will be integrated with our HIPAA-compliant mobile app so that patients have access to all of their medical records in one secure place.

What states do you operate in?

To see our list of currently available states, begin booking an appointment.

You must be currently residing in the state of treatment as well as have your primary pharmacy be in that same state in order to be a patient at our practice.

How long are the appointments?

The first intake appointment is 30 minutes. Follow-up appointments are 20 minutes each.

Billing

How do I know how much my specific appointment will cost?

We provide a cost estimate when you are booking your appointment. For those with insurance, your actual cost is determined after we submit the insurance claim for your appointment. Once we submit the claim, insurance companies will pay for a portion of the appointment and pass on any remaining cost to you. Once we know what this cost is, we will update you with an invoice within the app.

When do I get charged for my appointment?

For those with insurance, it typically takes 1-3 weeks for the insurance claim to be processed. Once processed, we’ll send you an invoice within the app with any remaining costs. You can then opt to pay through the app, or we will automatically charge the payment card on file after 48 hours of sending you the invoice.

For those without insurance (or with out of network insurance), we will send you the invoice 1-2 days after your appointment is completed. You can then opt to pay through the app, or we will automatically charge the payment card on file after 48 hours of sending you the invoice.

Insurance

What insurance do you accept?

We accept over 1,500+ insurance plans. We cover most of the major PPO insurance companies (payors) across the United States. The best way to confirm coverage of your insurance plan is to begin booking an appointment on our website or via our mobile app. During the booking process, you’ll be prompted to enter your insurance information for a real-time verification of your insurance plan.

What if I am having issues verifying my insurance plan coverage?

The best way to confirm your insurance plan coverage is to call the Member Services phone number on the back of your insurance card. If needed, you can reference our Tax ID#: 474883537 and our NPI: 1134596091. Once you are able to confirm your coverage and your primary care copay costs, you can use the in-app chat to message our team with the information. We’ll then follow up with confirmation.

What is the total cost of diagnosis and treatment?

Your per-appointment costs are set by your insurance plan. If the costs seem high, you may be on a high deductible health plan (HDHP). This means that you have an annual out-of-pocket amount that you must pay on healthcare in a given year before your insurance plan will cover more of your per-appointment costs. 

If you are on an HDHP and have confirmed your insurance information in our mobile app, your remaining deductible for the year will be displayed on the “Book Appointment” page. Note that this amount may be outdated if you have had recent insurance claims processed.

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Appointment Summaries After Every Visit

Your provider will prepare a personalized plan for you after each visit including a diagnosis, recommendation, prescriptions and resources for additional reading.

Secure Chat with your Care Team

Have questions about your medical insurance? Notice new symptoms? Your Care Coordinator and doctor are available to talk using secure, HIPAA-compliant chat.

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