Quality care, more accessible than ever.

LegitScript certified

Fully licensed medical practice

HIPAA compliant

Available over video and in person

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In the press

Our blend of virtual and in person primary care appointments are designed to create a long term, healthier, happier, you.

Annual checkups, mental health diagnosis and treatment, COVID-19 testing and vaccination, and more - we are here to work alongside you.

About us

A digital-first experience that matches your lifestyle

Our mobile app is a required part of the experience and lets you manage your insurance, scheduling, medical records, as well as message your provider or care team. Most appointments can take place via secure video from the comfort of your home, workplace, or when you’re on the go.

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Full circle primary care

As your new medical home, we see you when you’re sick, but also when you’re well, so we can help develop a preventive plan to keep you that way. We play nice with the rest of the healthcare system and take care of your prescriptions, lab orders and referrals.

What We Treat

Build a relationship and feel heard

Choose a provider you can connect with. Our physicians, physician assistants, and nurse practitioners are all primary care providers with one goal: getting to know what makes you unique and guiding you on your journey towards achieving and maintaining optimal health.

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In network with most PPO insurance plans.

Physical locations when needed

For the times when you need to be seen in person, we have a growing network of physical clinics that integrate seamlessly with the Circle Medical app and your medical records. Say goodbye to paperwork or waiting around for your appointment to start.

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Held to a higher standard of care by one of the top 10 hospitals in the country.

Our affiliation with UCSF is more than just a partnership. Our providers must hit specific patient care metrics and consistently deliver the highest possible level of care.

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Frequently Asked

General

Why would I choose a virtual telemedicine appointment over going to my doctor’s office?

Virtual appointments allow our patients to see their providers in the comfort of their own homes. Our providers are also able to offer more flexible hours beyond what in-person doctor’s offices provide.

What if I need in-person testing or examinations?

If any in-person care is needed, such as bloodwork, vaccinations, or other testing, our providers are able to send the appropriate request to a nearby lab. Results will be integrated with our HIPAA-compliant mobile app so that patients have access to all of their medical records in one secure place.

How much does this cost me?

For those with insurance, cost will depend on the specific type of care you receive and the coverage of your insurance plan. We provide a cost estimate based on each patient’s insurance plan when they book an appointment.

For those without insurance, we provide the self-pay costs of each appointment when a patient is booking their appointment.

What states do you operate in?

To see our list of currently available states, begin booking an appointment.

You must be currently residing in the state of treatment as well as have your primary pharmacy be in that same state in order to be a patient at our practice.

Behavioral Health

Am I seeing a psychiatrist through Circle?

Our ADHD providers are primary care providers (MDs/DOs, NPs, and PAs) who have received specialized training for ADHD intake. They are trained by psychiatrists to ensure a high standard of care, but they are not psychiatrists themselves.

Although it is a commonly accepted practice for many primary care providers to refer their patients to psychiatrists for ADHD diagnosis and treatment, primary care providers are actually also able to diagnose and treat mild to moderate forms of ADHD themselves. If you have mild to moderate ADHD, you can benefit from having your ADHD managed by your primary care provider at Circle while getting access to all of the general practitioner services you would find at your normal doctor's office.

More complex cases will require psychiatrists to diagnose. We encourage you to please read through this entire FAQ to make sure our practice is a good fit for your needs before you book a medical appointment with a provider.

Who is a good fit for transitioning their behavioral health care to Circle Medical?

Our goal as a primary care practice is to make behavioral healthcare more accessible and integrated with primary care. However, primary care has its limitations and this means that receiving behavioral health treatment through Circle Medical is not for everybody. Please read the following carefully to understand whether Circle Medical may be a good fit for you.

You are a good candidate for receiving a comprehensive ADHD assessment and/or ADHD treatment through Circle Medical if:

- You have never had an ADHD diagnosis before but have always suspected you may have mild to moderate ADHD
- You have had an ADHD diagnosis (with a dosage of less than 60mg/day of a stimulant if on a stimulant treatment plan) as a child but have not taken medication for it in months/years and are noticing the effects on your work and/or personal life
- You have a current ADHD diagnosis (with a dosage of less than 60mg/day of a stimulant if you are on a stimulant treatment plan) and are on a treatment plan with another practice, but would like to explore switching over your treatment to Circle Medical

Circle Medical is a primary care practice, which means that we are not able to treat more complex cases of ADHD/ADD. Circle is not a good fit for you if:

- You require a controlled stimulant dosage of over 60mg/day
- You are regularly taking benzodiazepines for other treatment (such as Klonopin or Xanax)
- You are regularly taking opioids for other treatment
- You have a more complex mental health history that may require psychiatric expertise in order to treat safely (this can include hospitalizations related to mental health and/or having bipolar disorder)

Can Circle Medical prescribe controlled substances if needed for treatment?

Yes, we write prescriptions for controlled substances. Your provider will determine the appropriate treatment for you.

As a primary care practice, we do have a maximum dose of 60mg/day of most stimulant treatments. Most of our patients require a much smaller dosage for effective treatment. If you have a previous treatment plan of greater than 60mg/day, our practice will not be a good fit for you.

Please note: we also prescribe non-stimulant treatment plans depending on what would be best for each individual case.

Billing

How do I know how much my specific appointment will cost?

We provide a cost estimate when you are booking your appointment. For those with insurance, your actual cost is determined after we submit the insurance claim for your appointment. Once we submit the claim, insurance companies will pay for a portion of the appointment and pass on any remaining cost to you. Once we know what this cost is, we will update you with an invoice within the app.

When do I get charged for my appointment?

For those with insurance, it typically takes 1-3 weeks for the insurance claim to be processed. Once processed, we’ll send you an invoice within the app with any remaining costs. You can then opt to pay through the app, or we will automatically charge the payment card on file after 48 hours of sending you the invoice.

For those without insurance (or with out of network insurance), we will send you the invoice 1-2 days after your appointment is completed. You can then opt to pay through the app, or we will automatically charge the payment card on file after 48 hours of sending you the invoice.

Insurance

How long are the appointments?

The first intake appointment is 30 minutes. Follow-up appointments are 20 minutes each.

What insurance do you accept?

We accept over 1,500+ insurance plans. We cover most of the major PPO insurance companies (payors) across the United States. The best way to confirm coverage of your insurance plan is to begin booking an appointment on our website or via our mobile app. During the booking process, you’ll be prompted to enter your insurance information for a real-time verification of your insurance plan.

What if I am having issues verifying my insurance plan coverage?

The best way to confirm your insurance plan coverage is to call the Member Services phone number on the back of your insurance card. If needed, you can reference our Tax ID#: 474883537 and our NPI: 1134596091. Once you are able to confirm your coverage and your primary care copay costs, you can use the in-app chat to message our team with the information. We’ll then follow up with confirmation.

What is the total cost of diagnosis and treatment?

Your per-appointment costs are set by your insurance plan. If the costs seem high, you may be on a high deductible health plan (HDHP). This means that you have an annual out-of-pocket amount that you must pay on healthcare in a given year before your insurance plan will cover more of your per-appointment costs. 

If you are on an HDHP and have confirmed your insurance information in our mobile app, your remaining deductible for the year will be displayed on the “Book Appointment” page. Note that this amount may be outdated if you have had recent insurance claims processed.

“Quick and easy appointment setup. Accepted my insurance. Provider is helpful and understanding. All around good experience.”

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