That was the question Circle Medical's cofounders asked each other in 2014. After finding early success in other startups, and seeing how technology and great software was making everything from food delivery to travel simpler, faster, easier, and more fun, they were driven to bring those same improvements to healthcare.
Circle Medical built a team that paired software engineers with top doctors to help build a software platform that wasn't just easier for patients to use, but was also designed to make doctors and other providers more effective and efficient at providing care. We started seeing patients in person in our San Francisco clinic in 2017.
Deeply committed to not only increasing access but also improving the quality of care, in 2019 Circle Medical entered into partnership with UCSF, one of America's top 10 hospitals. As our team continued to refine the Circle Medical App and our proprietary Medical Records software, we also built relationships with America's top insurance companies, ensuring that most Americans with health insurance have plans that are accepted by Circle Medical.
When the COVID-19 pandemic changed online medicine forever, Circle Medical leaned into being able to provide exceptional access to great medical care to anyone, from anywhere.
We now see over 50,000 patients a month nationwide, and are in the process of opening up clinics in cities around the US, from New York to Miami and Los Angeles.
Care deeply for patients
Be honest and transparent
Embrace diversity and be curious
Move with urgency
Test assumptions and act on evidence
Know you are empowered to make change
We are trusted by over 50,000 patients every month. Here's what they have to say.
The provider I was with was very professional, on time and took my requests/issues seriously and paid attention to me during the meeting. Many experiences with doctors, it seems like they aren't even listening and most likely drawing pictures on their note pads instead of treating you like an individual.
I like my provider and the ease of appointments at home is great.
Circle Medical has finally given me access to the kind of care that not only works best for me, but also cares about me.
The ease and quick turnaround for an appointment is addressing a dire strain on the current infrastructure of healthcare (one of which they refuse to address). My provider was also unlike any healthcare provider that I’ve met. She was nonjudgmental, kind, and not only advocated for informed consent, but her actions aligned with it. This is the future for healthcare and it is about time.
My provider on Circle Medical is the first I’ve ever had that makes me feel heard and taken care of.
This service is incredibly convenient and the appointment availability is wonderful. If I have an issue a PCC responds to my messages very quickly and the providers (if needed) do as well. I cannot think of a single thing that would make this a better experience for me!
I have sent this app to three of my friends who were having issues with a competitor and they switched and haven't look back. The amount of appointments, the ability to choose your provider and the range of the appointments available in one app.
My provider was amazing. Very easy to talk to. The app was also really good.
This service is a godsend. I am a single mom of 2 beautiful boys under the age of 5, at home full time as well as working full time. Having the ability to see my provider on a schedule that works for me and takes my insurance is awesome! Thank you guys for all your guidance and support on my journey through life!
I’ve had an amazing experience. I liked how I was able to read up on the providers to find the right fit for me. The one I chose is absolutely the right fit and has worked with me to find the correct dosage of medication.
I have really loved using Circle Medical. I use Circle for both ADHD treatment and as my primary care provider. I’ve had an easy time with making appointments, seeing my doctors, and I receive amazing care. I work long hours and it’s difficult for me to visit typical doctor’s offices, so it’s nice to have a well rounded online clinic. I also feel that Circle Medical has a great background and it feels more secure knowing that they are tied to a large hospital with a great track record.
I’ve come to my provider with 3 different issues and so far she’s been very receptive to all 3. The assistants are very fast to respond by chat in the app to any medication questions, billing questions and scheduling questions I’ve had. I adore not having to drag my kids to the babysitters to go to my PCP for every little issue. I’ve been able to get my needs met quickly and efficiently with Circle Medical and to be honest, I was super skeptical when I started. I thought there was no way it would be easy, but I honestly has been.
Very convenient to use and the practitioner I’m using is incredibly sweet, listens, and doesn’t rush me.
I found an amazing provider who has helped me more in the last few months than a team of specialists over the course of nearly a decade of care.
Convenient & and efficient system. Services like this benefit patients and the country. This will save Americans from millions of hours of waiting in clinic lobbies, reduce emissions, reduce fuel consumption, reduce traffic, and drive efficiency in medical records and billing. All these things have a multiplier effect.
I have had nothing but good experiences with Circle Medical. Being able to find the right treatment for my disorder has changed my life
I feel so comfortable with my provider and the whole process is super easy and manageable!
I have gotten my entire family to switch over to Circle. It’s extremely convenient and has great providers.
Great providers, amazing availability, and fast/friendly customer service all from the comfort of my own home.
The turnaround time to get an appointment and see a provider was so quick and easy; everything is setup with the neurodivergent brain in mind from the way the app is designed to appointment reminders and calendar syncing. My provider made me feel heard and she kept our appointment focused on the task at hand (so important for adhd minds!).
Convenient, the app is easy to use and navigate, I love my provider. Our meetings are efficient, and she's been able to assist me with health-related issues outside of what I sought out the app for. I absolutely want to keep using Circle Medical for many years to come and have recommended it to friends and family.
Easy to connect with a medical professional and excellent communication from the patient coordinators.
My provider is simply awesome and everything has been easy and simple from setting appointments and getting referrals. I’m very happy that I found Circle Medical.
Easy and convenient, providers have great personalities. First time I actually felt listened to and heard.
Circle Medical is a game changer for me and my health care. Phenomenal service.
My experience with Circle Medical has been life changing. Their staff and my primary care physician have been beyond amazing. I would recommend Circle Medical to anyone who has a need for any services they provide. I simply cannot say enough good things on their behalf.
Provider was wonderful, the medicine she prescribed worked overnight. I was amazed at how fast the healing started.
Very understanding!! And absolutely adore the chat portal, where I can express how I'm feeling!!! Thank you Circle Medical 🙏 This journey wouldn't be possible without y'all's help! ❤
I work in many different states in the U.S. and love the convenience of the platform and flexibility of being able to switch to a new provider in a new state on a whim.
Good service, easy to use, knowledge providers. Much more helpful than I expected from a "virtual" service.
Easy to get appointments, provider is kind, very helpful and is committed to helping me. This app was there when my doctors ignored me for YEARS.
My provider is great and I feel like she really cares about my well-being as a person. She listens to any concerns I have and takes me seriously.
My provider is attentive and knowledgeable. Her team is responsive, I really feel like I receive the same quality of care as if it were in person. Appointments are readily available.
Very convenient. I didn’t have to wait on hold to make an appointment. Was able to meet in the comfort of my own home. Provider was very professional. Straight to the questions, but felt personal and tailored to my pace.
Very quick and easy to set up an appointment, and was able to get my much-needed prescription right away.
Providers were very understanding. Didn’t make me feel like I was chasing medication. My provider was very informative. The process was extremely quick and simple.
My provider was amazing. She listened to what I had to say, she explained everything in detail so I understood, and she truly cared about me.
Excellent service. Easy to navigate. Connections to professional staff that have helped me on multiple occasions.
User friendly app and straight forward process. Both providers I've seen are caring and want the best for you!!!
Their support has been quite helpful. Apparently certain meds are very hard to get right now but they are fighting for me. As someone with an auto immune disease, telehealth during Covid has been invaluable. I cannot risk getting sick, but must continue my mental health treatment.
Exceptionally qualified in their field
Deeply empathetic for patents
Follows evidence-based care guidelines
Embracing of diverse patient backgrounds
Impeccable record of previous care