Quickly meet with a doctor over video when you are sick or injured

For minor illness or injury, book a same-day video appointment with a doctor to receive the care you need.

HIPAA compliant

Available over video and in person

LegitScript certified

Fully licensed medical practice

Availabilities within 7d

Sounds like a common cold. I'll send
a care plan to help you recover.

Dr. Elicia Brown

What to expect.

Book a video appointment to establish care, then stay in touch with your provider through secure in-app messaging. Your provider can coordinate getting you the appropriate care, whether that be scheduling you for a nearby lab for testing or sending a medication prescription to a nearby pharmacy.

Injury & Illness FAQs

Colds, cough, congestion, & sinus infections

Fever, influenza, pneumonia, & bronchitis

Headaches & migraines

Bites, rashes, & skin conditions

Sprains & strains

Back pain

Sports injuries

Allergic reactions

Vomiting & diarrhea

In network with most PPO insurance plans

The injury & illness appointment timeline

Here's what you can expect from Circle Medical.

2 min

Book a video appointment

Directly book a video appointment through our website or our mobile app, choosing a time and a provider that is best for you.

20 min

Discuss your symptoms with your provider over video

Establish care with your provider, who will provide treatment counseling through video. Any necessary in-person care such as laboratory testing, specialty center referrals, or prescription pick-ups will be coordinated for you.

Replies within 24 hours

Enjoy access to your provider through secure in-app messaging and appointment booking flexibility

Chat your provider whenever you need to, and book follow-up appointments with ease. Access your healthcare records securely at all times through the app.

Your care doesn't have to stop at treating injuries and illness.

As a fully-licensed primary care practice, we know that injury and illness treatment is just one piece of making you healthy. Our 70+ providers offer annual checkups, on demand video appointments, specialist referrals, and more.

Get Care

200+ providers to choose from.

Our primary care providers are vetted according to strict quality of care protocols determined by UCSF.

Dr. Nikki Tsang

Board Certified, Family Medicine, 13 years of experience

Jeanne Bird, PA-C

Board Certified, Family Medicine, 20 years of experience

Jennifer Herrera, PA-C

Board Certified, Family Medicine, 6 years of experience

Caitlin Swift, FNP-C

Board Certified, Family Medicine, 3 years of experience

View Providers

Held to a higher standard of care by one of the top 10 hospitals in the country.

Our affiliation with UCSF is more than just a partnership. Our providers must hit specific patient care metrics and consistently deliver the highest possible level of care.

Read Full Article

Frequently Asked Questions

General

Why would I choose a virtual telemedicine appointment over going to my doctor’s office?

Virtual appointments allow our patients to see their providers in the comfort of their own homes. Our providers are also able to offer more flexible hours beyond what in-person doctor’s offices provide.

What if I need in-person testing or examinations?

If any in-person care is needed, such as bloodwork, vaccinations, or other testing, our providers are able to send the appropriate request to one of our 4,000+ partner lab locations that is convenient for you. Results will be integrated with our HIPAA-compliant mobile app so that patients have access to all of their medical records in one secure place.

How much does this cost me?

For those with insurance, cost will depend on the specific type of care you receive and the coverage of your insurance plan. We provide a cost estimate based on each patient’s insurance plan when they book an appointment.

For those without insurance, we provide the self-pay costs of each appointment when a patient is booking their appointment.

What states do you operate in?

Circle Medical is currently offering care in over 27 states and the District of Columbia. To see our full list of currently available states, begin booking an appointment.

You must be currently residing in the state of treatment as well as have your primary pharmacy be in that same state in order to be a patient at our practice.

How long are the appointments?

The first intake appointment is 30 minutes. Follow-up appointments are 20 minutes each.

Billing

How do I know how much my specific appointment will cost?

We provide a cost estimate when you are booking your appointment. For those with insurance, your actual cost is determined after we submit the insurance claim for your appointment. Once we submit the claim, insurance companies will pay for a portion of the appointment and pass on any remaining cost to you. Once we know what this cost is, we will update you with an invoice within the app.

When do I get charged for my appointment?

For those with insurance, it typically takes 1-3 weeks for the insurance claim to be processed. Once processed, we’ll send you an invoice within the app with any remaining costs. You can then opt to pay through the app, or we will automatically charge the payment card on file after 48 hours of sending you the invoice.

For those without insurance (or with out of network insurance), we will send you the invoice 1-2 days after your appointment is completed. You can then opt to pay through the app, or we will automatically charge the payment card on file after 48 hours of sending you the invoice.

Insurance

What insurance do you accept?

We accept over 1,500+ insurance plans. We cover most of the major PPO insurance companies (payors) across the United States. The best way to confirm coverage of your insurance plan is to begin booking an appointment on our website or via our mobile app. During the booking process, you’ll be prompted to enter your insurance information for a real-time verification of your insurance plan.

What if I am having issues verifying my insurance plan coverage?

The best way to confirm your insurance plan coverage is to call the Member Services phone number on the back of your insurance card. If needed, you can reference our Tax ID#: 474883537 and our NPI: 1134596091. Once you are able to confirm your coverage and your primary care copay costs, you can use the in-app chat to message our team with the information. We’ll then follow up with confirmation.

What is the total cost of diagnosis and treatment?

Your per-appointment costs are set by your insurance plan. If the costs seem high, you may be on a high deductible health plan (HDHP). This means that you have an annual out-of-pocket amount that you must pay on healthcare in a given year before your insurance plan will cover more of your per-appointment costs. 

If you are on an HDHP and have confirmed your insurance information in our mobile app, your remaining deductible for the year will be displayed on the “Book Appointment” page. Note that this amount may be outdated if you have had recent insurance claims processed.

Trusted by employees at 3,635+ companies

Book Appointment

Same-day Availabilities

Manage everything in our simple mobile app.

Appointment Summaries After Every Visit

Your provider will prepare a personalized plan for you after each visit including a diagnosis, recommendation, prescriptions and resources for additional reading.

Secure Chat with your Care Team

Have questions about your medical insurance? Notice new symptoms? Your Care Coordinator and doctor are available to talk using secure, HIPAA-compliant chat.

Book Appointment

Same-day Availabilities

Talk to a provider today.

Book Appointment

Same-day Availabilities

Don't take our word for it.

We are trusted by over 50,000 patients every month. Here's what they have to say.

It’s very convenient and flexible. The providers are very compassionate and foster an open environment that allows patients to take control of their health and well-being.

Jose

This is the first practice in over a decade where I actually felt heard. Advocating for yourself can be hard when you’ve had other practitioners who are dismissive and condescending. This practice is the complete opposite and a much needed breath of fresh air.

Yolanda

User friendly app and straight forward process. Both providers I've seen are caring and want the best for you!!!

Frank

Convenience, professional, confident. They are really doing a good job of taking care of me.

Rick

The app makes everything really easy and both providers I've seen so far have been wonderful. I couldn't find any doctors in my area that weren't insanely expensive so this app has been a lifesaver!

Laurie

So much easier than dealing with my antiquated primary care office! I used to have to wait on hold for at least ten minutes to make an appointment.

Venu

Great doctors, great customer support, prescription is sent to my pharmacy electronically, payments are done internal (no third parties), easy and simple.

Dendra

Easy to schedule and the providers are very kind and helpful and knowledgeable.

Geoff

Well I saw the reviews. Also importantly it was a virtual appointment. Working for a school district where there is a shortage of substitutes is makes it difficult at times to take off and go to a doctor in person. This was so much more convenient for me.

Erin

The provider was very professional and I felt comfortable with the video appointment setting. Also, each appointment was punctual with no wait time.

Judy

This was my first experience using something like this and the entire process was very helpful. The staff responded promptly when I had questions and I absolutely love my provider. I was very nervous about the process but she made me feel comfortable and helped me feel like I wasn’t alone. I am so happy I found Circle Medical

Asia

Easy to schedule appointments, the chat is super responsive, and everyone I’ve talked to is friendly and helpful.

Pando

The providers are very empathetic and I always feel comfortable discussing my issues.

Dira

The whole experience has been fantastic.

Jade

Easy process, you can do it in the own comfort of your home.

Ana

I have recommended to several friends. The process, UI, and providers are very quick and caring. It is perhaps the easiest to use system I’ve ever seen. I highly highly recommend the organization.

Zeke

Very easy to use, caring employees, fair prices, quick treatment.

Sasha

Exceptional Experience! From easy and convenient scheduling to a great doctor experience!

Sonya

Joining Circle Medical has saved my life. I was so lost and didn't know why or what was wrong with me. I took a chance and downloaded the app, and had an appointment in the comfort of my own home within a week. I'm now getting the help I always needed and it has been a game changer.

Emilia

Very helpful, professional, and courteous service.

John

I always feel heard and comfortable during my appointments.

Marvin

Convenient, effective, and efficient heath care provider. It’s the modern way to get heath care.

Bill

I love my provider. He is very thorough and is easy to get ahold of.

Kyle

The app is convenient, easy to use, and lets me schedule appointments on short notice (such as for paxlovid for COVID infection). Excellent experience, and my healthcare provider meets my needs.

Logan

Circle Medical has helped me find a doctor that I am comfortable with, and otherwise wouldn't be able to have as my primary care physician becasue of where I live. It also has helped me get help with my ADHD.

Mary

Great, compassionate, professional provider. She honestly demonstrates that she cares about me. This is a lost art with other professionals I have seen.

Tatiana

It is quick and convenient, especially compared to traditional healthcare.

Nicholas

The doctors are awesome, the best of the best!! Extremely happy!!! 🙏🏻🥰

Mike

I’ve been very impressed by Circle. They are using technology to solve access issues in healthcare. The tech is impressive and the support staff and practitioners are very professional and kind. Well done.

Mikey

Providers are really engaged and show lots of interest on helping me get on track with any issues.

Pablo

I was put together with a great provider. She is knowledgeable and patient and honestly she has better bedside manner than many of the therapists I have seen. The chat feature has been very useful. Response time is faster than many other medical services. I have enjoyed my experience with Circle Medical! I do not miss my old provider at all! Thank you.

Edgar

I’ve had an amazing experience. I liked how I was able to read up on the providers to find the right fit for me. The one I chose is absolutely the right fit and has worked with me to find the correct dosage of medication.

Sandoval

I felt heard. I felt educated by the provider. There’s so much stigma and such a shortage of psychiatrists, I felt alone and judged, but Circle was different.

Debbie

Very convenient for video appointments. Provider is very caring and considerate.

Riri

I love my care provider and the app is great. It makes my life much easier.

Matt

My provider is the kindest person and she’s very patient and caring. She’s very helpful. The whole setup of Circle Medical is easy and efficient!

Tori

Circle Medicine gave me access to care that if I had not been able to access through telemedicine I most likely would not have gotten it. Not to mention the ease of use, which is an absolute 10. Technology at its finest.

Mark

My provider is absolutely amazing. Very compassionate, listens, provides feedback, and takes her time. I feel very comfortable and confident with my care.

Tara

It has been fast and easy. The clinicians are great and I found my primary care through this. I love how they are even knowledgeable about LGBTQ+ stuff which is exactly what I've been looking for

Briggs

Great group of physicians. They have been great and quick to answer. I love the fact that in todays world we can do this on the phone. It’s convenient for everyone

Jeffrey