Quickly meet with a doctor over video when you are sick or injured

For minor illness or injury, book a same-day video appointment with a doctor to receive the care you need.

HIPAA compliant

Available over video and in person

LegitScript certified

Fully licensed medical practice

Availabilities within 7d

Sounds like a common cold. I'll send
a care plan to help you recover.

Dr. Elicia Brown

What to expect.

Book a video appointment to establish care, then stay in touch with your provider through secure in-app messaging. Your provider can coordinate getting you the appropriate care, whether that be scheduling you for a nearby lab for testing or sending a medication prescription to a nearby pharmacy.

Injury & Illness FAQs

Colds, cough, congestion, & sinus infections

Fever, influenza, pneumonia, & bronchitis

Headaches & migraines

Bites, rashes, & skin conditions

Sprains & strains

Back pain

Sports injuries

Allergic reactions

Vomiting & diarrhea

In network with most PPO insurance plans

The injury & illness appointment timeline

Here's what you can expect from Circle Medical.

2 min

Book a video appointment

Directly book a video appointment through our website or our mobile app, choosing a time and a provider that is best for you.

20 min

Discuss your symptoms with your provider over video

Establish care with your provider, who will provide treatment counseling through video. Any necessary in-person care such as laboratory testing, specialty center referrals, or prescription pick-ups will be coordinated for you.

Replies within 24 hours

Enjoy access to your provider through secure in-app messaging and appointment booking flexibility

Chat your provider whenever you need to, and book follow-up appointments with ease. Access your healthcare records securely at all times through the app.

Your care doesn't have to stop at treating injuries and illness.

As a fully-licensed primary care practice, we know that injury and illness treatment is just one piece of making you healthy. Our 70+ providers offer annual checkups, on demand video appointments, specialist referrals, and more.

Get Care

200+ providers to choose from.

Our primary care providers are vetted according to strict quality of care protocols determined by UCSF.

Dr. Nikki Tsang

Board Certified, Family Medicine, 13 years of experience

Jeanne Bird, PA-C

Board Certified, Family Medicine, 20 years of experience

Jennifer Herrera, PA-C

Board Certified, Family Medicine, 6 years of experience

Caitlin Swift, FNP-C

Board Certified, Family Medicine, 3 years of experience

View Providers

Held to a higher standard of care by one of the top 10 hospitals in the country.

Our affiliation with UCSF is more than just a partnership. Our providers must hit specific patient care metrics and consistently deliver the highest possible level of care.

Read Full Article

Frequently Asked Questions

General

Why would I choose a virtual telemedicine appointment over going to my doctor’s office?

Virtual appointments allow our patients to see their providers in the comfort of their own homes. Our providers are also able to offer more flexible hours beyond what in-person doctor’s offices provide.

What if I need in-person testing or examinations?

If any in-person care is needed, such as bloodwork, vaccinations, or other testing, our providers are able to send the appropriate request to one of our 4,000+ partner lab locations that is convenient for you. Results will be integrated with our HIPAA-compliant mobile app so that patients have access to all of their medical records in one secure place.

How much does this cost me?

For those with insurance, cost will depend on the specific type of care you receive and the coverage of your insurance plan. We provide a cost estimate based on each patient’s insurance plan when they book an appointment.

For those without insurance, we provide the self-pay costs of each appointment when a patient is booking their appointment.

What states do you operate in?

Circle Medical is currently offering care in over 27 states and the District of Columbia. To see our full list of currently available states, begin booking an appointment.

You must be currently residing in the state of treatment as well as have your primary pharmacy be in that same state in order to be a patient at our practice.

How long are the appointments?

The first intake appointment is 30 minutes. Follow-up appointments are 20 minutes each.

Billing

How do I know how much my specific appointment will cost?

We provide a cost estimate when you are booking your appointment. For those with insurance, your actual cost is determined after we submit the insurance claim for your appointment. Once we submit the claim, insurance companies will pay for a portion of the appointment and pass on any remaining cost to you. Once we know what this cost is, we will update you with an invoice within the app.

When do I get charged for my appointment?

For those with insurance, it typically takes 1-3 weeks for the insurance claim to be processed. Once processed, we’ll send you an invoice within the app with any remaining costs. You can then opt to pay through the app, or we will automatically charge the payment card on file after 48 hours of sending you the invoice.

For those without insurance (or with out of network insurance), we will send you the invoice 1-2 days after your appointment is completed. You can then opt to pay through the app, or we will automatically charge the payment card on file after 48 hours of sending you the invoice.

Insurance

What insurance do you accept?

We accept over 1,500+ insurance plans. We cover most of the major PPO insurance companies (payors) across the United States. The best way to confirm coverage of your insurance plan is to begin booking an appointment on our website or via our mobile app. During the booking process, you’ll be prompted to enter your insurance information for a real-time verification of your insurance plan.

What if I am having issues verifying my insurance plan coverage?

The best way to confirm your insurance plan coverage is to call the Member Services phone number on the back of your insurance card. If needed, you can reference our Tax ID#: 474883537 and our NPI: 1134596091. Once you are able to confirm your coverage and your primary care copay costs, you can use the in-app chat to message our team with the information. We’ll then follow up with confirmation.

What is the total cost of diagnosis and treatment?

Your per-appointment costs are set by your insurance plan. If the costs seem high, you may be on a high deductible health plan (HDHP). This means that you have an annual out-of-pocket amount that you must pay on healthcare in a given year before your insurance plan will cover more of your per-appointment costs. 

If you are on an HDHP and have confirmed your insurance information in our mobile app, your remaining deductible for the year will be displayed on the “Book Appointment” page. Note that this amount may be outdated if you have had recent insurance claims processed.

Trusted by employees at 3,635+ companies

Book Appointment

Same-day Availabilities

Manage everything in our simple mobile app.

Appointment Summaries After Every Visit

Your provider will prepare a personalized plan for you after each visit including a diagnosis, recommendation, prescriptions and resources for additional reading.

Secure Chat with your Care Team

Have questions about your medical insurance? Notice new symptoms? Your Care Coordinator and doctor are available to talk using secure, HIPAA-compliant chat.

Book Appointment

Same-day Availabilities

Talk to a provider today.

Book Appointment

Same-day Availabilities

Don't take our word for it.

We are trusted by over 50,000 patients every month. Here's what they have to say.

I always feel heard and comfortable during my appointments.

Marvin

Circle Medical handles everything in a professional and courteous manner.

Paul

Friendly staff. Compassion for ailment, quick response and open schedules. Very knowledgeable team!

Gigi

Very helpful, professional, and courteous service.

John

The providers have been wonderful, appointments are easy and always on time. The staff is quick and very responsive in chat.

Tom

Awesome service, many appointment times available, caring and thorough medical care. Perfect for people with busy schedules.

Hanna

The care and concern of providers, ease of access and use on app and the speed at which things move when dealing with your providers is excellent. I could not be more pleased or grateful to have a provider that listens.

Josh

My interaction was one with care, and I was asked more questions into my “issues or problems.” It didn’t feel like I was talking to a typical doctor, but rather someone who was genuinely concerned with my problem.

Samantha

I recommend Circle Medical because there’s no other app that actually just goes straight to the point in helping your needs; that being needing ADHD diagnosis or anything else that has to do with with your physical and mental health. There are no complications with speaking with the Circle Medical Team let alone any problems period.

Roxane

I have had the most positive and uplifting experience with Circle Medical. My provider is absolutely wonderful! She listens and answers all questions with a kindness and compassion that just makes me feel heard and understood!

Ariel

Provider was very nice, attentive, she listed to me and i am very satified.

Laura

No matter where I live or move to with my job, I can see my provider on Circle. I’ve been using Circle for over a year and absolutely love them.

Remi

So much easier than dealing with my antiquated primary care office! I used to have to wait on hold for at least ten minutes to make an appointment.

Venu

Provider is amazing and so are the staff coordinators.

Riley

I work all day and I have to take time off of work to visit the doctor. This is so much more convenient.

Rooker

It’s just easy for a working mom in between calls when I have about 20 mins or so to actually care for myself and my health right from home.

Jess

Ease of use, super convenient. Medical professional took time interviewing me and addressed my needs and concerns,

Thor

It was such an easy process, my provider may be one of the best I’ve ever had in my life

Cynthia

My provider is really knowledgeable about her job and is very compassionate. My interactions with the other staff has been great too!

Travis

The app is easy to navigate and book appointments. Also being able to reschedule is great for someone like myself who works on call and has a difficult time keeping appointments.

Roger

The provider was prompt, understanding, and overall wonderful.

Jenn

They respond to your chat so fast. Excellent customer service. Above and beyond.

Denzel

To my provider, thank you sooo much!!! You are the best doctor ever!!! I literally owe you my life and I will be forever grateful, may God bless you so you can keep helping more patients 🙏🏻🩺👩‍⚕️

Macher

I like my provider and the ease of appointments at home is great.

Lana

The attention my provider has for me as a patient. Not just the generic questions but rephrasing them in to something that is specific to me and I can understand.

Kimberley

As someone who has ADHD, simply setting up an account on the site was so easy. You can tell that this was made with neurodivergent people in mind. Things are just SIMPLE.

Ryan

I needed a script for a CPAP machine and don’t have a lot of vacation/PTO time right now so telehealth really fits my situation. I am thoroughly satisfied with my experience!

Julia

I've never had such immediate access to high quality medical care. It's wonderful.

Mel

The provider I have is amazing. She listens and can relate, has been there for anything I need.

Brody

It was a very personal and safe experience that made me feel absolutely comfortable talking about my personal problems, and helped me find a solution.

Moe

I feel so much better!! I am so grateful for Circle Medical. Thank you all for listening to me and getting me the help I needed!

Jules

The provider was pleasant to work with and made me feel comfortable to talk about my symptoms. The whole process was very easy and stress free.

Daniella

Exceptional Experience! From easy and convenient scheduling to a great doctor experience!

Sonya

Very friendly and knowledgeable, everyone I have spoke has gone above and beyond to help me.

Bill

I have been using Circle for half a year and never had an issue. Questions were answered within the time given. My provider has been there for me 1000%. Never late!! Pleasant and caring always asked how she can HELP!! I have only good things to say. You're wasting your own time, employer's time, gas and cash going to a doctor's office.

Andy

My provider really listens and understands my issues.

Keli

My provider is amazing very professional. Customer care is always on top of any question you have. I highly recommend Circle Medical.

Briana

My provider has been very helpful in helping me find the right treatment. She is patient and through. The platform is user-friendly and easy to use.

Carly

Awesome doctors. They take time to actually listen to your symptoms and things you’re dealing with instead of pushing certain medications.

Bri

The convenience is amazing. I can always find an appointment at a time that works best for my schedule. Also, I love the ability to text questions whenever I want. I get answers within the same day. It feels like a concierge service. I can make an appointment when I want, and get quick answers to all of my questions.

Jo