Getlabs charges an out-of-pocket convenience fee starting from $39. In certain cases, you can submit your receipt to your insurance provider for reimbursement. Once your specimen is delivered to the laboratory you select, the testing itself is generally covered by insurance. We recommend checking first to avoid any surprises. To find out if your insurance is accepted by your preferred lab, you may check at the links below.
Getlabs verifies if the patient is requesting an appointment in an active area where we have mobile phlebotomist coverage. If we do not currently service the address provided, please enter your phone number to be notified when we are active in your area.
From the appointment confirmation page, we request patients upload their insurance information in order to have the lab processing fees reimbursed. If your organization is planning on paying the lab directly, this step can be removed. Please reach out to us if your organization is paying the lab directly.
50 miles from the City Center is our outer bounds after we have launched in a new city.
Our service hours are 5AM - 2PM, Monday through Saturday, excluding holidays.
Priority time slots, indicated with a lightning bolt, require patients to have their lab order on hand in order to book in order for us to be able to fulfill the quick turnaround on the request.
In some cases, Same Day appointments are available. Appointment availability can be accessed here: https://app.getlabs.com/book/step-1.
Patients are asked to provide their first name, last name, date of birth, phone number, and sex at birth.
Yes! Patients are able to upload multiple lab orders.
Yes! Patients can select their preferred lab. We are currently partnered with Labcorp and Quest Diagnostics.
If the patient does not have their lab order on hand, GetLabs can contact the doctor/provider on behalf of the patient. To do so, we require the doctor’s name and phone number. We will call the doctor’s office to retrieve the necessary information.
Once the appointment is confirmed, the patient is sent to the confirmation landing page. Patients also receive text messages and an email confirming the appointment has been booked.
From the appointment confirmation page, we request patients upload their insurance information in order to have the lab processing fees reimbursed. If your organization is planning on paying the lab directly, this step can be removed. Please reach out to us if your organization is paying the lab directly.
Patients can reschedule at any time prior to 24 hours from the time of the appointment. All available slots to reschedule are listed in the same format as during the original booking flow for a seamless user experience.
GetLabs handles cancellations on a case by case basis.
Yes, patients are able to cancel same day appointments.
Assisted booking is coming soon! Stay tuned.
GetLabs is accessible across all major web and mobile browsers.
We are trusted by over 50,000 patients every month. Here's what they have to say.
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It’s so convenient as a mom of two to do appointment from home. I even suggested it to my brother who hasn’t gone to the doctor in 10 years and now he’s getting seen!
Vanessa
Every interaction has been great. The team has been very responsive and attentive to my needs and dedicated to the improvement of my health.
Jaiden
I am very happy with my treatment and my provider has been really great and helpful. I came to Circle from Done, and Circle is far better at patient follow-up and working with me so that I can manage my ADHD in the best way possible. Also, I am very happy with the communication with Circle Medical.
Deanna
Very understanding and eager to help with you mental and physical wellbeing.
Kay
Booking an appointment was incredibly easy. I receive quality care, quickly. That's all I ever wanted!
Samson
The whole experience has been fantastic.
Jade
This service allowed me to be evaluated and seek a diagnosis that I had been meaning to for years, but wasn't able to manage as it was cost prohibitive. Having received a diagnosis that confirmed what I suspected has helped lead to improvements in my life, which I appreciate.
Caitlyn
My primary doctor that I see is very attentive, caring, and makes me feel comfortable at every visit.
Tyrie
Awesome service, many appointment times available, caring and thorough medical care perfect for people with busy schedules.
Ireland
So easy to work with and around my busy schedule. My provider is amazing and I am loving the medical care that I am receiving.
Asher
Easy access, no run around. Blown off by at least 3 different doctors before finding Circle and my diagnosis/treatment has immensely improved my life.
Micaela
Appointments were easy to book and so convenient. It’s taken months for me to try and find good healthcare in my rural area. This has been a way for me to find quality care that works with my schedule.
Raelynn
I work all day and I have to take time off of work to visit the doctor. This is so much more convenient.
Rooker
The providers are very knowledgeable, friendly and available. I’ve met with multiple providers, never had any issues.
Xavier
I rated you a 10 because firstly my experience was excellent, the provider was very professional and easy to talk to, and the medication she recommended seems to be working great!
Devin
Access and personal connection. The three providers I interacted with seem to have gone out of their way to make things easy for me. It was a seamless experience from assessment/consultation, labs, and medications; it all just worked. As an NP I now know I want to work for an organization like Circle.
Rolando
Circle Medical did an excellent job in addressing my issues quickly and with the best customer service.
Mariam
Easy to use app. The provider that I see is exceptional. You take my insurance so my cost is extremely affordable. Great customer service. Super easy to make an appointment. Many appointment time/day options. I have nothing but praise for Circle Medical. Thank you.
Nathalia
The service is so convenient, my provider is incredibly nice, and the technology is always reliable.
Amara
My provider was amazing. She made me feel comfortable and was super friendly. We found a course of treatment that has truly changed my life.
Rocco
My primary care provider is so nice and helpful. The system is very easy user friendly, and the prices are reasonable compared to many other companies.
Cadence
Easy to get appointments, provider is kind, very helpful and is committed to helping me. Circle Medical was there when my doctors ignored me for YEARS.
Gaige
The interface is extremely easy to use. My interactions have been extremely helpful and insightful with answering all of my questions. I never felt judged or uncomfortable with my interactions.
Chasity
My clinician is amazing. I appreciate being able to move through my treatment online and to see tangible results because of her care.
Amber
Very friendly and knowledgeable, everyone I have spoke has gone above and beyond to help me.
Bill
Flexible appointment times, speedy service through the chat interface. Helpful and friendly providers.
Kaylie
The convenience. I don’t have to miss or take off of work. They have available times that work around everything. The staff is always friendly and professional. I wish a lot more doctors did this.
Angel
This service is a godsend. I am a single mom of 2 beautiful boys under the age of 5, at home full time as well as working full time. Having the ability to see my provider on a schedule that works for me and takes my insurance is awesome! Thank you guys for all your guidance and support on my journey through life!
Yvonne
The app is an easy and efficient way to meet with knowledgable medical professionals and establish a care plan and I’ve had a very positive experience from the help provided to me.
Dominick
My provider really listens and understands my issues.
Keli
My provider is the kindest person and she’s very patient and caring. She’s very helpful. The whole setup of Circle Medical is easy and efficient!
Tori
It was easy to navigate and I liked how the staff sent messages through the app to make sure I had all my documents uploaded.
Nathalie
Fantastic providers and communication. Ease of use, virtual appointments, on-time for every appointment. They are quick and thorough.
Kaya
Easy scheduling. Quick responses on the app. Super friendly staff and the providers are thorough and comprehensive with their questions and exams. I never feel rushed. I feel like this is a concierge experience.
Tiara
I love the app. Excellent. You could book on an appt early or on weekends. The provider I work with is knowledgeable, friendly, compassionate and very supportive and thorough!!!
Tate
Love the convenience and privacy!
Kim
Modern day convenience. Great experience.
Amelia
My provider is honestly the best I have ever had the pleasure of seeing. Her “bedside manner” and the amount of care and concern she has for her patients (and patients as real humans, not just numbers) is beyond compare.
Ryan
The help I've received has been absolutely fantastic. The person who did my testing was friendly, polite, and obviously very talented. Made me feel safe to be able to open up and talk about my issues, and left me feeling very validated and heard.
Peyton
Great doctors, great customer support, prescription is sent to my pharmacy electronically, payments are done internal (no third parties), easy and simple.
Dendra
