Getlabs charges an out-of-pocket convenience fee starting from $39. In certain cases, you can submit your receipt to your insurance provider for reimbursement. Once your specimen is delivered to the laboratory you select, the testing itself is generally covered by insurance. We recommend checking first to avoid any surprises. To find out if your insurance is accepted by your preferred lab, you may check at the links below.
Getlabs verifies if the patient is requesting an appointment in an active area where we have mobile phlebotomist coverage. If we do not currently service the address provided, please enter your phone number to be notified when we are active in your area.
From the appointment confirmation page, we request patients upload their insurance information in order to have the lab processing fees reimbursed. If your organization is planning on paying the lab directly, this step can be removed. Please reach out to us if your organization is paying the lab directly.
50 miles from the City Center is our outer bounds after we have launched in a new city.
Our service hours are 5AM - 2PM, Monday through Saturday, excluding holidays.
Priority time slots, indicated with a lightning bolt, require patients to have their lab order on hand in order to book in order for us to be able to fulfill the quick turnaround on the request.
In some cases, Same Day appointments are available. Appointment availability can be accessed here: https://app.getlabs.com/book/step-1.
Patients are asked to provide their first name, last name, date of birth, phone number, and sex at birth.
Yes! Patients are able to upload multiple lab orders.
Yes! Patients can select their preferred lab. We are currently partnered with Labcorp and Quest Diagnostics.
If the patient does not have their lab order on hand, GetLabs can contact the doctor/provider on behalf of the patient. To do so, we require the doctor’s name and phone number. We will call the doctor’s office to retrieve the necessary information.
Once the appointment is confirmed, the patient is sent to the confirmation landing page. Patients also receive text messages and an email confirming the appointment has been booked.
From the appointment confirmation page, we request patients upload their insurance information in order to have the lab processing fees reimbursed. If your organization is planning on paying the lab directly, this step can be removed. Please reach out to us if your organization is paying the lab directly.
Patients can reschedule at any time prior to 24 hours from the time of the appointment. All available slots to reschedule are listed in the same format as during the original booking flow for a seamless user experience.
GetLabs handles cancellations on a case by case basis.
Yes, patients are able to cancel same day appointments.
Assisted booking is coming soon! Stay tuned.
GetLabs is accessible across all major web and mobile browsers.
We are trusted by over 50,000 patients every month. Here's what they have to say.
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Everything about the service and the people have been great. Always on time, nice to speak with and answer every question.
Barry
I was able to find a provider to help me with my needs within 24 hours. Even though I’ve been trying to find a doctor locally, I was unable to receive help for months until I stumbled on Circle Medical. They were helpful and nice.
Jorge
This is the first practice in over a decade where I actually felt heard. Advocating for yourself can be hard when you’ve had other practitioners who are dismissive and condescending. This practice is the complete opposite and a much needed breath of fresh air.
Yolanda
Circle Medical appealed to me because they clearly explain the process from start to finish on their website. The FAQ was particularly helpful in understanding how the tele-medicine approach works, and what I needed to do on my end. The app is user friendly, it was straightforward to set-up my account. I like that all of the necessary actions can be done via the app. The intake interview went smoothly with my health care provider. She was professional, polite and thorough. I feel that I received an accurate evaluation.
Nathanael
Great providers, amazing availability, and fast/friendly customer service all from the comfort of my own home.
Dayanara
Excellent service and staff. Always on top of things and love getting the summary of the visit after each appointment.
Kason
My experience with Circle Medical has been life changing. Their staff and my primary care physician have been beyond amazing. I would recommend Circle Medical to anyone who has a need for any services they provide. I simply cannot say enough good things on their behalf.
Jovanny
So much easier than dealing with my antiquated primary care office! I used to have to wait on hold for at least ten minutes to make an appointment.
Venu
I like the simplicity and consistency of interaction with the app; scheduling appointments and chatting without the nonsense back and forth missed phone calls and voicemails is a tremendous relief.
Clarissa
The care and concern of the providers, ease of access and use on app and the speed at which things move when dealing with your provider is excellent. Could not be more pleased or grateful to have a provider that listens.
Jaiden
Finding a good and reliable remote healthcare provider to diagnose and treat ADHD is extremely difficult. Circle Medical has made this process easy for me and I am thankful I chose Circle Medical.
Sarah
There was no waiting list. They accept a wide variety of insurance. I felt like I was heard and the provider was very non-judgmental.
Krish
Very professional service. I was able to be seen right away and there was complete follow up with my prescription. Thank you!
Shane
For a busy working Mom, this is the only way I can actually find the time to care for my own health.
Callie
I like my provider and the ease of appointments at home is great.
Lana
Great service and caring doctors.
Eric
The providers have been exceptionally responsive and giving me great advice. I can get an appointment often within hours if I need something urgently.
Lindy
I was able to locate a provider to help me with my needs within 24 hours even though I’ve been trying to find a one locally, I was unable to receive help for months until I stumbled on Circle Medical. They were helpful and nice.
Kareem
My provider heard me out and helped me with my ADHD. I really appreciate how smooth it all was. Y’all are great!
Darryl
It's just been an easy process and this is the first time where I feel like my provider really wants to get to know me as a person and not just another appointment.
Randall
It was accessible, period. I could get an appointment that was not months out like most local doctors. Gave me records that documented my history. Made it possible to receive care online/virtually.
Rosemary
Very convenient to use and the practitioner I’m using is incredibly sweet, listens, and doesn’t rush me.
Julien
Easy app to use, the providers are so accommodating and helpful
Melissa
Ease of use, super convenient. Medical professional took time interviewing me and addressed my needs and concerns,
Thor
I felt seen and heard when I talked to the provider. I did try a couple of the competitors and I could tell they were just going through the motions. The provider I am working with is great, personable, and made me feel really comfortable.
Reese
I have tried multiple telehealth options and I have found Circle Medical to be the best one for me. The providers are attentive, informative and don't make you feel rushed. Thank you Circle Medical for helping me to get my mental health back on track.
Francisco
I have been extremely happy with the entire staff, always so willing to help me in any way from appointments to assistance with insurance. I have already suggested Circle Medical to my sister, who struggles with many of the same issues that I do.
Rhianna
The best, most easy experience I’ve ever had! My provider has been tremendously knowledgeable and helpful.
Malia
My provider on Circle Medical is the first I’ve ever had that makes me feel heard and taken care of.
Heaven
Finding a good and reliable remote healthcare provider to diagnose and treat ADHD is extremely difficult. Circle Medical has made this process easy for me and I am thankful I chose Circle Medical.
Zander
Ease of access to medical professionals. Great communication and response time.
Timothy
Excellent providers that truly care about their patients and listen to their concerns. Telehealth appointments are seamless.
Sebastian
This service allowed me to be evaluated and seek a diagnosis that I had been meaning to for years, but wasn't able to manage as it was cost prohibitive. Having received a diagnosis that confirmed what I suspected has helped lead to improvements in my life, which I appreciate.
Caitlyn
Quick, simple new patient forms and insurance info. Quick access. Great connection and no technology troubles!
Lorena
The convenience. I don’t have to miss or take off of work. They have available times that work around everything. The staff is always friendly and professional. I wish a lot more doctors did this.
Angel
I could not believe that I got an appointment for ADHD within hours. I had a terrible time trying to get an appointment with the group my insurance recommended. The health practitioner is knowledgeable and kind, and I feel like I'm getting both good physical and psychological support.
Alexis
Always professional, always wise, always goes above and beyond!
Oscar
Very easy platform to use, providers are knowledgable, easy to make appointments that fit in my busy schedule.
Madelyn
Easy to schedule appts, easy to use the app, got the care I needed quickly, friendly providers, quality care.
Indigo
Circle Medical has ALWAYS helped me solve whatever health issue I’ve brought to them! There has never been a time I’ve left an appointment dissatisfied. As a fat individual with preexisting health issues, it is usually hard to find medical providers that actually listen to what I have to say rather than attributing everything to weight. It feels amazing to be heard and validated!
Boston
