Getlabs charges an out-of-pocket convenience fee starting from $39. In certain cases, you can submit your receipt to your insurance provider for reimbursement. Once your specimen is delivered to the laboratory you select, the testing itself is generally covered by insurance. We recommend checking first to avoid any surprises. To find out if your insurance is accepted by your preferred lab, you may check at the links below.
Getlabs verifies if the patient is requesting an appointment in an active area where we have mobile phlebotomist coverage. If we do not currently service the address provided, please enter your phone number to be notified when we are active in your area.
From the appointment confirmation page, we request patients upload their insurance information in order to have the lab processing fees reimbursed. If your organization is planning on paying the lab directly, this step can be removed. Please reach out to us if your organization is paying the lab directly.
50 miles from the City Center is our outer bounds after we have launched in a new city.
Our service hours are 5AM - 2PM, Monday through Saturday, excluding holidays.
Priority time slots, indicated with a lightning bolt, require patients to have their lab order on hand in order to book in order for us to be able to fulfill the quick turnaround on the request.
In some cases, Same Day appointments are available. Appointment availability can be accessed here: https://app.getlabs.com/book/step-1.
Patients are asked to provide their first name, last name, date of birth, phone number, and sex at birth.
Yes! Patients are able to upload multiple lab orders.
Yes! Patients can select their preferred lab. We are currently partnered with Labcorp and Quest Diagnostics.
If the patient does not have their lab order on hand, GetLabs can contact the doctor/provider on behalf of the patient. To do so, we require the doctor’s name and phone number. We will call the doctor’s office to retrieve the necessary information.
Once the appointment is confirmed, the patient is sent to the confirmation landing page. Patients also receive text messages and an email confirming the appointment has been booked.
From the appointment confirmation page, we request patients upload their insurance information in order to have the lab processing fees reimbursed. If your organization is planning on paying the lab directly, this step can be removed. Please reach out to us if your organization is paying the lab directly.
Patients can reschedule at any time prior to 24 hours from the time of the appointment. All available slots to reschedule are listed in the same format as during the original booking flow for a seamless user experience.
GetLabs handles cancellations on a case by case basis.
Yes, patients are able to cancel same day appointments.
Assisted booking is coming soon! Stay tuned.
GetLabs is accessible across all major web and mobile browsers.
We are trusted by over 50,000 patients every month. Here's what they have to say.
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The provider made appointments comfortable to talk and discuss my problems. It is easy to schedule and have access to messaging. Very affordable compared to other facilities I have looked into.
Junior
My provider was excellent - empathetic, resourceful, and intelligent. I'm grateful I was able to connect with her through Circle Medical.
Marvin
The app is easy to use, appointment scheduling is convenient, there are lots of providers to choose from, and the providers are supportive, explain things well, and are non-judgemental.
Sabrina
Super easy to schedule. Practitioners seem to care about the patient and aren’t judgemental about patient’s complaints/symptoms.
Heather
Fast, easy to use, excellent professional service. There are many lousy companies and scams out there, and this is definitely NOT one of them!
Khalil
I have already referred friends to Circle for mental health treatment. It's been life-changing for me.
Celia
This service saves me hours a month waiting in a doctors office driving to and from. This is time I get to be home with my family. My provider at Circle Medical is not only friendly but extremely knowledgeable.
Ezequiel
This is convenient. The providers that I have interacted with have been, helpful, patient and kind. I feel like a priority with Circle Medical.
Brittany
Convenient, knowledgeable, professional with a personal touch.
Charlotte
The provider I spoke to was much more helpful than I expected. Instead of telling me what I thought I wanted to hear, she told me what I NEEDED to hear.
Kierra
The service is great and flexible and I love my provider! She is amazing. She listened to what I have to say and all my concerns that have been dismissed in the past with other doctors. She never makes me feel silly for my concerns and lets me vent about why I was concerned about it.
Devon
I have already recommended it to my sister who suffers many of the same things I do, mostly for the incredibly stress-free telehealth appointments as in person visits cause me anxiety and are harder to get to with my schedule.
Anika
Love the ease of being able to take appointments from anywhere without planning the whole day around it.
Kenley
Absolute top of the line providers. Most caring, competent, empathetic, kind doctor I've ever had. She is so dedicated to her patients.
Wayne
Excellent service! Kind, considerate, and professional.
Carrie
Easy app to use, the providers are so accommodating and helpful
Melissa
The provider made appointments comfortable to talk and discuss my problems. It is easy to schedule and have access to messaging. Very affordable compared to others I have looked into.
Nicole
I love my provider, she is now my general practitioner.
Dayna
I love the provider I have been seeing she is absolutely lovely and very informative. She actually cares and we have developed a great relationship, better than any doctor I have met with over the years in person. The process of setting everything up in the app was fairly quick and easy for me and when I had an issue it was quickly addressed within the chat. I would absolutely recommend Circle Medical and I have even recommended it to a friend.
Philip
After dealing with Remedy and Path and various start-uppy places during the pandemic where I had no access to actual certified providers and was dealing with therapists and social workers who were unable to provide me with real diagnoses or prescribe the most effective treatments, my intake at Circle was such a delight, I felt so seen and heard and listened to and like I found a place for all of my needs. I plan to look into much more than just behavioral health through Circle going forward!
Jaeden
Circle Medical has been great. I work in the digital health space and there are so many companies with poorly designed telehealth platforms that are staffed by unreliable providers. Circle's platform is so easy to use, the providers are kind and reliable, the support is responsive.
Jace
Simple and straightforward process, from home. The provider was more patient and attentive than I am accustomed to at my regular doctor.
Russel
It’s very convenient and flexible. The providers are very compassionate and foster an open environment that allows patients to take control of their health and well-being.
Jose
Very wonderful service has allowed me to finaly be able to get the medical help and treatment I need at my convenience. A+
Derrick
Everything about using Circle Medical has been great! My provider is amazing and always happy to help with any questions or concerns I have. The administration staff is also very helpful and answers my questions very quickly if I have an issue with my pharmacy, etc. I have recommended Circle to several friends and would gladly recommend them to anyone.
Kylie
Scheduling was easy. Appointments started on time. I needed help with some preauthorization stuff for a prescription and the response time was quick and efficient via chat.
Messiah
Very convenient, easy to get an appointment, provider visits have been very efficient and professional. I felt like the provider listened to my concerns and gave me the care I needed.
Ricky
I have NEVER had healthcare that was this accessible. Thank you.
Melanie
My provider was very understanding, professional, friendly, and thorough. So convenient. Definitely recommend.
Blake
It was a very personal and safe experience that made me feel absolutely comfortable talking about my personal problems, and helped me find a solution.
Moe
My provider is attentive and listens to me needs. She addresses any issues I have. She is never late to our meetings.
Remi
The app is easy to navigate and book appointments. Also being able to reschedule is great for someone like myself who works on call and has a difficult time keeping appointments.
Madelynn
Very professional service. I was able to be seen right away and there was complete follow up with my prescription. Thank you!
Shane
ADHD assessment was tailored to adult women, the expert gave nuanced additions and clarification to questions or statements. I feel much better-equipped to handle life and am making progress in ways that seemed impossible before.
Chandra
The provider was extremely kind and thorough, the app is very easy to use, and I had no problems picking up my prescription.
Carlo
The service is easy to use and my provider is amazing. I feel very comfortable and that she has an interest in my overall wellbeing.
Jade
The process was easy and quick. I waited months for an appointment with an office and missed it. With Circle Medical I was seen and treated in a few days. Amazing.
Kaila
Convenience. This is the easiest and most confidential way to seek help with my mental health, and keeping it personal between myself and my provider is really important in such a small community where I live.
Xander
My provider was great! Very friendly and made me feel comfortable talking about some uncomfortable parts of my life.
Cara
I get to decide my provider. Tons of appointments that are days away instead of weeks. Well-designed app. Medical/appointment notes are all in one location instead of spread around or buried. Everything got done without any bumps or pushback or bs. I've never *ever* had such a painless experience.
Kate
