Tailored care for all skin tones

Meet with a doctor over video for diagnosis and treatment of adult acne, eczema, and psoriasis

Book a skin care video consultation with a Board-Certified primary care provider to discuss your symptoms and receive treatment.

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What skin conditions require diagnosis and treatment?

The CDC recommends seeking diagnosis and/or treatment if you are experiencing ongoing symptoms described below (or have experienced a rash, lesion, or bite that appears to be worsening despite topical treatment)

Acne
What is it?

Acne is a skin condition caused by clogged hair follicles from dead skin cells, excess oil, or bacteria. Without treatment, it can continue to worsen in severity, and lead to infection or even permanent scarring. 

How common is it?

Acne is the 8th most common disease worldwide, with over 85% of people experiencing acne at some point in their lives. 

Who's at risk?

While most common in teenagers, 50% of women and over 40% of men reported experiencing acne in and beyond their 20s. 

What are common symptoms?

Small red bumps, white or blackhead pimples, and general skin redness around eruptions, most common on the face forehead, cheat, upper back and shoulders. 

Common myths:
  • Dirty skin causes acne (over cleaning can make it worse)

  • Popping pimples is good for acne

  • Acne is contagious

  • Acne will eventually go away on its own

Eczema
What is it?

Eczema, also known as atopic dermatitis, is a chronic, non-contagious inflammatory skin condition.

How common is it?

Eczema affects up to 15 million people in the United States alone, and over 245 million people globally. 1 in 10 people will develop eczema during their lifetime. 

Who's at risk?

Eczema affects both men and women equally, and is more common among people who have a family history or eczema, asthma, or other allergies. It most commonly starts in childhood. 

What are common symptoms?

Red, itchy rashes, most commonly inside the elbows and behind the knees. If left untreated, it can lead to thickening of the skin, rough, cracked skin, or even bacterial infection.

Common myths:
  • Only children get eczema (it can occur at any age)

  • Scratching ezcema spots is ok

  • Eczema is contagious

  • Eczema can be seasonal and goes away on its own

Psoriasis
What is it?

Psoriasis is a chronic autoimmune disease that speeds the growth of skin cells. If left untreated, psoriasis can lead to more serious conditions including arthritis, cardiovascular disease, and type 2 diabetes.

How common is it?

Psoriasis affects between 2-3% of the US population, and close to 125m people worldwide.

Who's at risk?

Psoriasis can occur in anyone, and is slightly more prevalent among Caucasians. It equally affects both men and women, and more commonly starts in late adolescence and adulthood. 

What are common symptoms?

Discoloration of the skin, itchy and painful red patches with white scaling, most frequently on the outside of the elbows and knees, or scalp. 

Common myths:
  • Psoriasis is contagious

  • Psoriasis is just dry skin

  • Psoriasis is caused by poor hygeine

  • Psoriasis and eczema are basically the same (they actually require significantly different treatments)

  • Psoriasis never goes away (it's not totally curable, but we can reduce the frequency, duration, and severity of symptoms)

What does care look like?

Why skincare matters

It's your largest organ

Skin makes up almost 15% of a person’s weight. It is the immune system’s first line of defense against infection, and interacts with nearly every other organ and system that works to keep us healthy. 

Skin conditions can be a warning sign

Because of its key role in your body’s immune system, changes to your skin can often be an early indicator of undiagnosed health issues, where early diagnosis and treatment can have the greatest impact.

Healthy skin is a keystone of overall health

With countless interrelationships to your body’s other systems, changes to your skin can often be related to seasonal, chronic, or other complex conditions. By making skincare a part of your health plan, you are more likely to catch early symptoms and find effective treatments. 

See available providers

In network with most PPO insurance plans.

What does care look like?

Based on your diagnosis from a skincare expert, you will receive a treatment plan for one of the following conditions:

Acne

Learn More

Psoriasis

Learn More

Eczema

Learn More

200+ providers to choose from.

Our primary care providers are vetted according to strict quality of care protocols determined by UCSF.

Dr. Nikki Tsang

Board Certified, Family Medicine, 13 years of experience

Jeanne Bird, PA-C

Board Certified, Family Medicine, 20 years of experience

Jennifer Herrera, PA-C

Board Certified, Family Medicine, 6 years of experience

Caitlin Swift, FNP-C

Board Certified, Family Medicine, 3 years of experience

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Easy to schedule appts, easy to use the app, got the care I needed quickly, friendly providers, quality care.

Indigo

My experience so far has been top notch really. From my provider's approachable manner and willingness to truly listen to me, to the after-hours service where I always received fast responses to my text messages, everyone has been so gracious. Circle Medical has been an important part of my new life. Thank you all so much.

Neil

Access and personal connection. The three providers I interacted with seem to have gone out of their way to make things easy for me. It was a seamless experience from assessment/consultation, labs, and medications; it all just worked. As an NP I now know I want to work for an organization like Circle.

Mike

My provider is the kindest person and she’s very patient and caring. She’s very helpful. The whole setup of Circle Medical is easy and efficient!

Tori

Convenient, effective, and efficient heath care provider. It’s the modern way to get heath care.

Bill

Convenient, knowledgeable, professional with a personal touch.

Charlotte

My provider was wonderful, on time, and really took the time to listen to me without judgement.

Randall

The convenience. I don’t have to miss or take off of work. They have available times that work around everything. The staff is always friendly and professional. I wish a lot more doctors did this.

Angel

Modern day convenience. Great experience.

Amelia

The convenience is amazing. I can always find an appointment at a time that works best for my schedule. Also, I love the ability to text questions whenever I want. I get answers within the same day. It feels like a concierge service. I can make an appointment when I want, and get quick answers to all of my questions.

Jo

The app is convenient, easy to use, and lets me schedule appointments on short notice (such as for paxlovid for COVID infection). Excellent experience, and my healthcare provider meets my needs.

Logan

It has been fast and easy. The clinicians are great and I found my primary care through this. I love how they are even knowledgeable about LGBTQ+ stuff which is exactly what I've been looking for

Briggs

Very smooth and easy process to get in touch with knowledgeable doctors who care. The patient care coordinators are always quick to respond in resolving issues as well. Highly recommend!

Trent

My provider is extremely caring, she believes in always giving me her most honest and sincere feedback regardless of wether I like it or not. I look forward to seeing her every month. Circle Medical and my provider have given my life purpose, and I now understand my shortcomings not as failures but as a condition.

Cristy

I have gotten my entire family to switch over to Circle. It’s extremely convenient and has great providers.

Natasha

Love the convenience and privacy!

Kim

My provider made it easy to talk about my medical past, was understanding and listened to what was going on.

Derek

My provider was very kind and helpful. She listened to my needs and helped to appropriately diagnose me. I feel very confident in her as a provider.

Souvya

I found the best provider I've ever had. She cares, she listens, and she's knowledgeable. I can schedule easily and don't need to commute to an office for an appointment.

Bianca

My primary care providers were a half hour away so I’d have to take 2 hours off work just to visit then. Being able to see a provider virtually on Circle Medical saves me a lot of time

Mark

After struggling with finding a doctor and navigating appointment management systems and nebulous cost expectations, Circle was a breath of fresh air that gave me a clear path towards getting care and getting everything else out of the way.

Tobias

I love not having to wait before my appointment begins in the lobby and not having to drive there also saves time. It was also great when I had COVID, as I did not have to expose anyone and still could get medical help. I also got life changing diagnosis of ADHD through Circle Medical. I LOVE MY PROVIDER, she is amazing!

Mariana

Providers are compassionate, supportive and clear

Hailey

I love my provider. She is always on time, very knowledgeable about the medications and my condition and always answers all my questions.

TJ

The provider made appointments comfortable to talk and discuss my problems. It is easy to schedule and have access to messaging. Very affordable compared to others I have looked into.

Nicole

The provider was prompt, understanding, and overall wonderful.

Jenn

The provider was very professional and I felt comfortable with the video appointment setting. Also, each appointment was punctual with no wait time.

Judy

I have been helped in every aspect of the word.

Annalisa

I feel so much better!! I am so grateful for Circle Medical. Thank you all for listening to me and getting me the help I needed!

Jules

The whole process is so simple to use! This includes the new patient registration to the visits. The provider is absolutely a gem! The entire team is amazing. I recommend this service to everyone. For me, this is helpful due to my erratic schedule working in various rural Emergency Departments...I can take my appointment with me.

Killian

My primary care provider is so nice and helpful. The system is very easy user friendly, and the prices are reasonable compared to many other companies.

Stella

The providers are very knowledgeable, friendly and available. I’ve met with multiple providers, never had any issues.

Xavier

My provider is just great. She has true concern for her patients. She listens and tries to understand my needs while providing educated suggestion to help me in my development. She shows that she has a heart!

Ginger

Always professional, always wise, always goes above and beyond!

Oscar

Awesome doctors. They take time to actually listen to your symptoms and things you’re dealing with instead of pushing certain medications.

Bri

My provider is attentive and knowledgeable. Her team is responsive, I really feel like I receive the same quality of care as if it were in person. Appointments are readily available.

Ron

It was such an easy process, my provider may be one of the best I’ve ever had in my life

Cynthia

This has been the most helpful medical resource I’ve discovered. Quality providers, good service and factual conversation. I am very pleased.

Cristina

My provider was easy to work with. She's also licensed in both CA and FL where I split my time - which makes my medical care sooo much easier! She was lovely ♥️.

Jacki

I was put together with a great provider. She is knowledgeable and patient and honestly she has better bedside manner than many of the therapists I have seen. The chat feature has been very useful. Response time is faster than many other medical services. I have enjoyed my experience with Circle Medical! I do not miss my old provider at all! Thank you.

Edgar

Held to a higher standard of care by one of the top 10 hospitals in the country.

Our affiliation with UCSF is more than just a partnership. Our providers must hit specific patient care metrics and consistently deliver the highest possible level of care.

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Frequently Asked

Skincare appointments

What can I expect in first my appointment?

During your appointment, your provider will conduct a full evaluation of your skin concerns. If you have recently experienced skin changes, your provider will be able to help you diagnose the underlying causes and start you on a treatment that is right for you. 

Do I need an in-person appointment for skin care evaluation?

Our approach to skin care management is to provide better access to high quality providers through video appointments and in-app chat, so you can get support whenever you need it. 

Why shouldn't I just see a dermatologist?

At Circle Medical, our board certified primary care providers have been trained in a generalized approach to medicine and are comfortable treating a wide array of skin conditions, including acne, rashes, eczema, and psoriasis, to name a few. Also your Circle Medical primary care provider can also order blood work and help to treat any underlying conditions that may also be present. However, if your Circle Medical provider feels that a dermatologist would be helpful for your skin condition, they can provide a referral to a dermatologist to help make the process seamless. 

How often do I need to have appointments?

Your specific appointment frequency depends on your individual care plan. If this is a new diagnosis for you, you may have more frequent appointments with your provider to allow room for modifications to your care plan based on what is working. Patients who have already been placed on an effective skin care regimen and are focused on maintenance typically see their providers less frequently; about once every 3-6 months. We encourage you to discuss appointment frequency with your provider during your initial appointment if you have questions.
If you are experiencing severe health concerns, please dial 911 or visit your nearest emergency room.

How long will it take to see results / improve my skin appearance and health?

Your provider will create a custom treatment plan for you based on your needs. Depending on your treatment plan and your specific underlying causes, the amount of time it takes to see results and improvements will vary.

How can I prepare for my first appointment?

Please make sure you’re in a quiet place where you feel comfortable talking with your healthcare provider. Also, to assist your provider in a telehealth skin exam, please make sure you are in an area with proper lighting and good Wifi. This will allow your provider to perform a proper skin evaluation. 

Can my provider refer me to a skin specialist if needed?

Yes, all of our providers are board certified primary care providers who can not only evaluate your skin but also order blood work, place referrals, perform wellness exams, and assist with medical screenings as needed. 

Do Circle Medical providers only treat skin? 

No, all of our providers are board certified primary care providers who can not only evaluate your skin but also order blood work, place referrals, perform wellness exams, and assist with medical screenings as needed.

General

What if I need in-person testing or examinations?

If any in-person care is needed, such as bloodwork, vaccinations, or other testing, our providers are able to send the appropriate request to a nearby lab. Results will be integrated with our HIPAA-compliant mobile app so that patients have access to all of their medical records in one secure place.

What states do you operate in?

To see our list of currently available states, begin booking an appointment.

You must be currently residing in the state of treatment as well as have your primary pharmacy be in that same state in order to be a patient at our practice.

How long are the appointments?

The first intake appointment is 30 minutes. Follow-up appointments are 20 minutes each.

Billing

How do I know how much my specific appointment will cost?

We provide a cost estimate when you are booking your appointment. For those with insurance, your actual cost is determined after we submit the insurance claim for your appointment. Once we submit the claim, insurance companies will pay for a portion of the appointment and pass on any remaining cost to you. Once we know what this cost is, we will update you with an invoice within the app.

When do I get charged for my appointment?

For those with insurance, it typically takes 1-3 weeks for the insurance claim to be processed. Once processed, we’ll send you an invoice within the app with any remaining costs. You can then opt to pay through the app, or we will automatically charge the payment card on file after 48 hours of sending you the invoice.

For those without insurance (or with out of network insurance), we will send you the invoice 1-2 days after your appointment is completed. You can then opt to pay through the app, or we will automatically charge the payment card on file after 48 hours of sending you the invoice.

Insurance

What insurance do you accept?

We accept over 1,500+ insurance plans. We cover most of the major PPO insurance companies (payors) across the United States. The best way to confirm coverage of your insurance plan is to begin booking an appointment on our website or via our mobile app. During the booking process, you’ll be prompted to enter your insurance information for a real-time verification of your insurance plan.

What if I am having issues verifying my insurance plan coverage?

The best way to confirm your insurance plan coverage is to call the Member Services phone number on the back of your insurance card. If needed, you can reference our Tax ID#: 474883537 and our NPI: 1134596091. Once you are able to confirm your coverage and your primary care copay costs, you can use the in-app chat to message our team with the information. We’ll then follow up with confirmation.

What is the total cost of diagnosis and treatment?

Your per-appointment costs are set by your insurance plan. If the costs seem high, you may be on a high deductible health plan (HDHP). This means that you have an annual out-of-pocket amount that you must pay on healthcare in a given year before your insurance plan will cover more of your per-appointment costs. 

If you are on an HDHP and have confirmed your insurance information in our mobile app, your remaining deductible for the year will be displayed on the “Book Appointment” page. Note that this amount may be outdated if you have had recent insurance claims processed.

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Manage everything in our simple mobile app.

Appointment Summaries After Every Visit

Your provider will prepare a personalized plan for you after each visit including a diagnosis, recommendation, prescriptions and resources for additional reading.

Secure Chat with your Care Team

Have questions about your medical insurance? Notice new symptoms? Your Care Coordinator and doctor are available to talk using secure, HIPAA-compliant chat.

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