What can I expect in my first appointment?

During your virtual visit, you’ll meet with a board-certified provider who will review your medical history, assess your skin concerns, and discuss a personalized treatment plan. You may also be asked to upload photos, or send medical records, for a more comprehensive evaluation.

Do I need an in-person appointment for skin care evaluation?

Most mild skin conditions can be evaluated and treated through virtual skin care appointments. However, if an in-person, or specialist, visit is necessary, your Circle Medical provider can provide a referral.

Why shouldn't I just see a dermatologist?

At Circle Medical, our board certified primary care providers are able to assess and treat a wide array of common skin conditions, including acne, rashes, eczema, and psoriasis, to name a few. Also your Circle Medical primary care provider can also order blood work and help to treat any underlying conditions that may also be present. However, if your Circle Medical provider feels that a dermatologist would be helpful for your skin condition, they can provide a referral to a dermatologist to help make the process seamless.

How often do I need to have appointments?

Your specific appointment frequency depends on your individual care plan. If this is a new diagnosis for you, you may have more frequent appointments with your provider to allow room for modifications to your care plan based on what is working. Patients who have already been placed on an effective skin care regimen and are focused on maintenance typically see their providers less frequently; about once every 1-3 months. We encourage you to discuss appointment frequency with your provider during your initial appointment if you have questions. If you are experiencing severe health concerns, please dial 911 or visit your nearest emergency room.

How long will it take to see results / improve my skin appearance and health?

Your provider will create a custom treatment plan for you based on your needs. Depending on your treatment plan and your specific underlying causes, the amount of time it takes to see results and improvements will vary.

How can I prepare for my first appointment?

Please make sure you're in a quiet place where you feel comfortable talking with your healthcare provider. Also, to assist your provider in a telehealth skin exam, please make sure you are in an area with proper lighting and good Wifi. This will allow your provider to perform a proper skin evaluation.

Can my provider refer me to a skin specialist if needed?

Yes. If your provider feels that a dermatologist or another in-person specialist would help with your skin condition, they can place the referral for you and share your records so the handoff is seamless.

Do Circle Medical providers only treat skin?

No, all of our providers are board certified primary care providers who can not only evaluate your skin but also order blood work, place referrals, perform wellness exams, and assist with medical screenings as needed.

What if I need in-person lab testing?

If any in-person care is needed, such as bloodwork, vaccinations, or other testing, our providers are able to send the appropriate request to a nearby lab. Results will be integrated with our HIPAA-compliant mobile app so that patients have access to all of their medical records in one secure place.

What states do you operate in?

We operate in 32 U.S. states and are adding new states regularly. See our state list to check if we're in yours, or start booking to confirm your eligibility.

How long are the appointments?

The first intake appointment is 30 minutes. Follow-up appointments are 15 minutes each.

Do you accept my insurance?

We accept most major insurance plans. Different providers accept different insurance, so we’ll help you find a provider who accepts yours. Check your insurance to confirm your plan and get a free estimate of your out-of-pocket costs. You can also do this when you book an appointment.

How much will my appointment cost if I’m using insurance?

Visits cost $35 on average with insurance. We will provide a cost estimate at booking, although there are cases where insurance will not provide real-time benefit information. Your final out-of-pocket cost is determined after we submit a claim to your insurance, and is based on the details of your insurance plan. Book an appointment and enter your insurance information to get an estimate before you confirm. For the most accurate estimate, call the number on the back of your insurance card.

How does billing work?

If you choose to self-pay, you will be sent an invoice shortly after your provider finalizes your appointment summary (typically within two days). Any balances that are not paid within 48 hours of invoice notice will be charged to your default payment method on file. If you choose to bill your appointment to insurance, it typically takes 4-6 weeks for your insurance to process your claim and return your out-of-pocket cost, including any applicable deductibles, co-pays, and/or coinsurance. The amount on the invoice should reflect the balance that is owed after your insurance has paid its share. You will be sent an invoice letting you know of an upcoming charge for your out-of-pocket cost. Any balances that are not paid within 48 hours of invoice notice will be charged to your default payment method on file.

Get skin care treatment online

Care rated 4.9/5 by 300k+ patients

Same and next day availabilities

In network with many insurances

2,000,000+ video appointments held

Prescriptions when clinically appropriate

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Availabilities today

Skin care shouldn't be expensive. Most patients pay around $35 with insurance.

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Online skin care for your needs

Get convenient skin care online through virtual visits with a primary care provider. Discuss common skin concerns, explore treatment options, and get personalized recommendations or prescriptions when appropriate.

Understand your skin

Start with a telehealth dermatology-focused visit to discuss your symptoms, medical history, and recent skin changes. Your provider can evaluate your concerns and help determine the right next steps.

Explore treatment options

Depending on your condition, online skin care may include topical or oral treatments, prescriptions, and personalized changes to your routine. For acne concerns, your provider can discuss online acne treatment and prescribe medication when medically appropriate.

Monitor your progress

Continue your care through convenient virtual follow-ups. Your provider can monitor how your skin responds to treatment, adjust your care plan, and recommend an in-person visit or specialist referral when needed.

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Conditions we treat through online skin care services

Our virtual primary care providers provide assessment and treatment for a wide range of common conditions, including:

Acne – personalized treatments to help clear breakouts and acne.
Eczema – manage flare-ups with topical creams, oral medications, and skincare recommendations.
Rosacea – reduce redness, irritation, and breakouts with a personalized treatment plan.
Skin rashes – identify triggers and get effective treatment options for irritation and inflammation.
Hair loss – address hair thinning, alopecia, and scalp conditions with custom treatment plans.

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If your skin condition requires further evaluation or specialist care, our providers can refer you to an in-person specialist for additional testing. If you are experiencing symptoms of an allergic reaction, such as difficulty breathing, swelling of the face or throat, or severe rash, call 911 or go to the nearest emergency room immediately.

Comprehensive online
skin care

Did you know? Many common skin conditions can be evaluated and treated through online primary care services. At Circle Medical, our board-certified providers offer virtual, and in-person, care for conditions such as acne, eczema, rosacea, skin rashes, and hair loss. Our telemedicine skin care services provide secure, real-time video call consultations, allowing you to discuss your skin concerns with primary care providers for a customized treatment plan. Whether you’re seeking an assessment, prescription treatment, or follow-up care, our online skin care service ensures that you receive the best care possible—all from the comfort of home.

1. Schedule a virtual visit

Book a doctor’s appointment with a virtual provider to discuss your medical history, symptoms, and skin concerns.

2. Personalized treatment plan

If appropriate, your provider will create a treatment plan tailored to your skin, which may include medications, topical treatments, or lifestyle changes.

Treatment plan Personalized care and guidance

Lab monitoring Lab tests and preventive screenings

Prescriptions Medication support when needed

3. Prescription & follow-up care

If a prescription is appropriate, your prescription can be sent to your preferred pharmacy. Schedule virtual follow-ups to track your progress and adjust treatment as needed.

Pricing and insurance

Clear, transparent pricing that accepts most major insurance plans, making quality healthcare more accessible and easier to navigate.

Insurance

Average copay per appointment

$35*

Get an estimate

Self-pay

$120

per appointment

We can't accept patients with Medicaid or Medi-Cal insurance even if you choose to self-pay.

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No membership costs or hidden fees. Ever.

*Out-of-pocket costs vary depending on your plan; refer to your insurance benefits for details.

What skin conditions require diagnosis and treatment?

The CDC recommends seeking assessment and/or treatment if you are experiencing ongoing symptoms described below (or have experienced a rash, lesion, or bite that appears to be worsening despite topical treatment).

The Circle Medical app showing a patient's health records

Why Circle Medical

2,000,000+

Video appointments held

300,000+

Patients treated

Treatment plans

Accessed in the app

300+

Available providers

In 32 states

From coast to coast

Care coordination

Referrals when needed

2,000,000+

Video appointments held

300+

Available providers

300,000+

Patients treated

In 32 states

From coast to coast

Treatment plans

Accessed in the app

Care coordination

Referrals when needed

Don't take our word for it

Good service, easy to use, knowledge providers. Much more helpful than I expected from a 'virtual' service.

Konner

My provider was amazing.

George

The provider is excellent. It's convenient to be treated virtually. The entire process was easy, and appointment was scheduled quickly.

Samuel

My provider was amazing.

Isabella

Everything works so smoothly! Right from home or work. You don't have to worry about being late because of traffic.

Sonya

I have worked with 2 other similar companies and this one far exceeded expectation in every category.

Charles

Quick and easy to schedule an appointment. Provider was punctual, professional, kind, and knowledgeable. App is easy to use.

Lily

The process was easy. The doctor was thorough and friendly.

Amelia

Very happy with the provider and experience. He spends his time with me and asks several questions about my health history. I never have gotten this time in an in-person office setting.

David

The portal was really easy to use, registration was simple, and I was quickly matched with a provider.

Aliyah

This was my first experience using something like this and the entire process was very helpful. The staff responded promptly when I had questions and I absolutely love my provider. I was very nervous about the process but she made me feel comfortable and helped me feel like I wasn't alone. I am so happy I found Circle Medical.

Alden

It was easy and was assisted with what I reached out for.

Sophia

Access to quality healthcare is super easy and the interaction with the provider is smooth and pleasant.

Charlotte

Ease of use, super convenient. Medical professional took time interviewing me and addressed my needs and concerns.

Thor

Very happy with the provider and experience. He spends his time with me and asks several questions about my health history. I never have gotten this time in an in-person office setting.

Brynn

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Quotes are from real Circle Medical patients. Quotes may have been edited for length and clarity. Names have been changed to protect patient identity. Images do not depict Circle Medical patients and are for illustration purposes only. Typical costs are based on real patient data from the last 6 months, where patients with accepted insurance paid an average out-of-pocket cost of $35 per appointment. Actual out-of-pocket costs will depend on your individual insurance plan and deductibles. We strongly recommend that you contact your insurance company to verify your out-of-pocket costs.

“We're committed to
delivering
care that feels personal, thoughtful, and clinically sound.”

Dr. Alexandra Kreps, MD

Chief Medical Officer

300+ board-certified providers,
one is right for you

No matter which provider you choose, you will be seen by a clinician who cares deeply about your health and wants to help you live your happiest, healthiest life.

Circle Medical providers are held to an exceptionally high standard of compassionate, evidence-based care.

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Why skin care matters

Got questions?

View all FAQs

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skin care today

Insurance accepted but not required

No memberships or hidden fees

Pay only after your appointment

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Circle Medical patient portal on a smartphone

Get skin care treatment online

Skin care shouldn't be expensive. Most patients pay around $35 with insurance.