Work with a doctor to get the care you need, whenever you need it, so you can work towards a better you.
Availabilities within 7d
Weight loss counseling & management
Skin & hair care
Smoking cessation treatment
Health & wellness coaching
Minor sports injuries
Here's what you can expect once you book your first appointment.
Directly book a video appointment through our website or our mobile app, choosing a time and a provider that is best for you.
Establish care with your provider, who will provide treatment counseling through video. Any necessary in-person care such as laboratory testing or prescription pick-ups will be coordinated for you.
Replies within 24 hours
Chat your provider whenever you need to, and book follow-up appointments with ease. Access your healthcare records securely at all times through the app.
As a fully-licensed primary care practice, we know that making sure you are prepared for travel is just one piece of making you healthy. Our 70+ providers offer annual checkups, on demand video appointments, specialist referrals and more.Get Care
Our providers are vetted according to strict quality of care protocols determined by UCSF.
Board Certified, Family Medicine, 13 years of experience
Board Certified, Family Medicine, 20 years of experience
Board Certified, Family Medicine, 6 years of experience
Board Certified, Family Medicine, 3 years of experience
Our affiliation with UCSF is more than just a partnership. Our providers must hit specific patient care metrics and consistently deliver the highest possible level of care.Read Full Article
Virtual appointments allow our patients to see their providers in the comfort of their own homes. Our providers are also able to offer more flexible hours beyond what in-person doctor’s offices provide.
If any in-person care is needed, such as bloodwork, vaccinations, or other testing, our providers are able to send the appropriate request to a nearby lab. Results will be integrated with our HIPAA-compliant mobile app so that patients have access to all of their medical records in one secure place.
For those with insurance, cost will depend on the specific type of care you receive and the coverage of your insurance plan. We provide a cost estimate based on each patient’s insurance plan when they book an appointment.
For those without insurance, we provide the self-pay costs of each appointment when a patient is booking their appointment.
To see our list of currently available states, begin booking an appointment.
You must be currently residing in the state of treatment as well as have your primary pharmacy be in that same state in order to be a patient at our practice.
The first intake appointment is 30 minutes. Follow-up appointments are 20 minutes each.
We provide a cost estimate when you are booking your appointment. For those with insurance, your actual cost is determined after we submit the insurance claim for your appointment. Once we submit the claim, insurance companies will pay for a portion of the appointment and pass on any remaining cost to you. Once we know what this cost is, we will update you with an invoice within the app.
For those with insurance, it typically takes 1-3 weeks for the insurance claim to be processed. Once processed, we’ll send you an invoice within the app with any remaining costs. You can then opt to pay through the app, or we will automatically charge the payment card on file after 48 hours of sending you the invoice.
For those without insurance (or with out of network insurance), we will send you the invoice 1-2 days after your appointment is completed. You can then opt to pay through the app, or we will automatically charge the payment card on file after 48 hours of sending you the invoice.
We accept over 1,500+ insurance plans. We cover most of the major PPO insurance companies (payors) across the United States. The best way to confirm coverage of your insurance plan is to begin booking an appointment on our website or via our mobile app. During the booking process, you’ll be prompted to enter your insurance information for a real-time verification of your insurance plan.
The best way to confirm your insurance plan coverage is to call the Member Services phone number on the back of your insurance card. If needed, you can reference our Tax ID#: 474883537 and our NPI: 1134596091. Once you are able to confirm your coverage and your primary care copay costs, you can use the in-app chat to message our team with the information. We’ll then follow up with confirmation.
Your per-appointment costs are set by your insurance plan. If the costs seem high, you may be on a high deductible health plan (HDHP). This means that you have an annual out-of-pocket amount that you must pay on healthcare in a given year before your insurance plan will cover more of your per-appointment costs.
If you are on an HDHP and have confirmed your insurance information in our mobile app, your remaining deductible for the year will be displayed on the “Book Appointment” page. Note that this amount may be outdated if you have had recent insurance claims processed.
Your provider will prepare a personalized plan for you after each visit including a diagnosis, recommendation, prescriptions and resources for additional reading.
Have questions about your medical insurance? Notice new symptoms? Your Care Coordinator and doctor are available to talk using secure, HIPAA-compliant chat.